Digital travel assistantPlan less.
Experience more.

The digital travel assistant is an offering that uses artificial intelligence to simplify travel planning. It helps you discover suitable travel options and bring information together in a clear overview.

The digital travel assistant is particularly suitable for people who organise trips with several people – for example with family or friends. Especially when different wishes and numerous sources of information come together, the digital travel assistant can make planning easier.

You describe your travel plans and wishes. Based on this information, the digital travel assistant supports you with travel suggestions and structured options. You decide which offers are right for you.

You can plan trips within Switzerland and abroad. In the pilot, train journeys within Switzerland and hotels in Switzerland and abroad can be booked. You can research flights and note activities in your travel plan. Flights, international train journeys and activities cannot currently be booked.

Yes. The digital travel assistant is designed in particular for trips with several people. One person takes the lead in planning. Simultaneous joint editing by several people is not planned in the pilot version.

Yes, for train journeys within Switzerland and for hotels in Switzerland and abroad. You book these directly and separately in the digital travel assistant. Flights, international train journeys and activities cannot currently be booked.

Travel planning with the digital travel assistant is free within reasonable use. When you book, you pay the displayed price of the respective service, for example the train ticket or the hotel. Any surcharges are already included. The binding price is shown to you before every booking.

The digital travel assistant uses artificial intelligence to compile suitable travel offers based on your wishes and details. The suggestions serve as decision support and may in individual cases contain inaccurate or incomplete information. Since prices, availability and travel conditions can change, the relevant booking information is shown to you before the binding completion.

For a booking via the digital travel assistant, the contract is concluded directly between you and the respective travel or booking provider. This provider is shown to you before you complete the booking. The booking and cancellation terms of the respective provider apply. PostFinance is not a party to your travel booking.

The digital travel assistant processes the details you enter for your travel planning, for example destination, travel dates, number of travellers, budget and personal wishes. This information is used to create suitable travel suggestions using artificial intelligence. In addition, technically necessary usage data may be processed.

For a booking, the personal and booking data required for this are processed by the providers involved. No data from PostFinance is transmitted to or processed in the digital travel assistant. Likewise, PostFinance receives no personal data from your travel planning or your bookings. Fintama AG is responsible for the data processing.

You will find further information on data processing in the privacy notices.

Whether a trip can be cancelled or amounts already paid can be refunded depends on the booking and cancellation terms of the respective travel provider. These are shown to you before you complete the booking.

If the respective travel provider allows it, you can handle cancellations and refunds directly via the digital travel assistant.

The digital travel assistant is open to everyone interested. A customer relationship or an account with PostFinance is not required.

Yes. Besides travel planning, you can use the assistant like other AI chatbots for many other applications, for example for connecting email and calendar, for research and for analysing and creating documents. Within reasonable use, this is free of charge. Subscriptions are available for higher usage and additional features.

You pay for your booking directly in the digital travel assistant by credit card. The charge appears on your credit card statement as “Swisper AI”.

For questions about the digital travel assistant or your booking, write to info@swisper.ai or use the feedback function in the Swisper app. Since PostFinance is not a contractual party, it cannot provide information about travel bookings.

Your data is stored and processed in Switzerland. Thanks to full encryption, only you have access to your content. Fintama AG only retains the data it is legally required to retain because of purchases. This includes the record of when you gave the digital travel assistant your binding purchase commitment.

The pilot runs until 31 May 2027. PostFinance and Fintama AG reserve the right to extend the pilot or to end it early at any time and without giving reasons. Bookings already made remain unaffected.

Your feedback helps to further develop the digital travel assistant. You can give feedback via the feedback function in the Swisper app or by email to info@swisper.ai.